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Frequently Asked Questions

Rolex B is a quartz movement, using the cheapest movement (tick)

Rolex A is an automatic movement, which adopts an automatic movement

Rolex without A and B will be of better quality

support:Credit carddebit card,Visa card ,bank debit

1.We accept PayPal

2. You can also choose Wise/Transferwise :

-Full name: XiaoYan Chen

-Date of Birth: 1992-04(April)-19

-Country: China

-Province: Guangdong

-City: Guangzhou

-Zip Code: 510000

-Address: 180 street


 (Must To Write)

-Unionpay card number: Please contact us for CARD NUMBER

-Reference : Friends

-Purpose of transaction : 

General Monthly living expenses


(1) Remind Our recipient currency is CNY.

(2) Choose friends for reference.

(3) Suggest choose “credit card” or “debit card” to pay,will faster and convenient.

(4)Usually it will take 1 days to confirm your payment.


The full cost of the order will be charged as soon as it is placed.

3. You can also choose Western Union or Money Gram :

First Name: contact us

Last Name: contact us

Country: China

Zip code:510000


(1). Choose “Bank Account” for Receiver to receive the payment

(2). Please make sure to let us know the MTCN/Reference after paid!

(3). After payment done, please send us the screenshot.

4.You can also choose Bank Transfer:

Please contact us for CARD NUMBER

How To Order On My Shop?

  1. Add To Cart
  2. View Cart
  3. Checkout
  4. Delivery Details 
  5. Choose Payment Method
  6. Finish Payment
  7. Done


How To Order By WhatsApp ?

  1. Click Here To Chat
  2. Send Pictures And Address
  3. Choose Payment Method
  4. Finish Payment
  5. Done 


Please Free To Contact Us If You Can't Find The One You Want

Please Send Pictures If You Looking For Anything

We Will Take Photos Before Shipment For All Orders.


How To Pay By Link/App ?

Payment methods support:Credit carddebit card,Visa card ,bank debit

  1. Paypal (Family And Friends)
  2. TransferWise
  3. Bank Transfer
  4. Money Gram
  5. Western Union


How To Ship ?

ALL Order Ship By Free DHL/EMS/FEDEX/UPS 5-8days ONLY 

We make the package as gift and declare the value less than $50 to help avoid Customs duties. 



We deliver to almost all countries worldwide by DHL,EMS IN 5-10DAYS


● If you change your mind about your purchase, you have the option cancel your order and you must pay attention something .

● If you haven’t paid for you order ,you can cancle the order on our website as soon as possible. If you have already paid ,you need to contact with our Customer Service at

WhatsApp: Click here to chat



  • 🚀:Order over $150 FedEx/ DHL/UPS 5-15days
  • 🚚:Less than $150 E-Packet/ Post 15-75days
  • 📦:Ship in 2-4days after receiving order

*Each order has a tracking number, which You will receive on your E-mail after purchase.


If you are not fully happy with the goods you have received, you can return them to us within 7days of receipt, providing they are in original resalable condition.

Once returned you will be entitled to receive an exchange or a refund, which will not include the cost of the original postage and packaging. We are not able to refund or exchange items that appear to have been worn, washed, or are not in original condition.

International Returns

International returns must be covered by the customer. We suggest using your local postal service or a courier:

● Please download, print off, and complete a returns form if you do not already have one.

● Ensure your return is well packaged, and meets all the conditions outlined below.

Please mark 'Returned Items' clearly on the outer packaging of your parcel and most importantly ensure that the 'Return Goods' option is ticked on the customs declaration form, to prevent any import charges and taxes being applied.

● Enclose the completed Returns form with your goods, and return to our website following address.

Returns Terms and Guidelines

All returned items must be unworn, unwashed, complete with original tags and/or packaging if applicable.

● We are not responsible for the return shipping costs of the items.

All Items must be in original, resalable condition.

● Please make sure all returned items are well packaged, so as not to be damaged in the post.

● If returning footwear, please ensure the box is protected with an outer packaging layer. The box is part of the product, therefore any damage may result in the return being refused.

● Please make sure all return packages are sent with a trackable, insured service.

● We cannot take responsibility for items damaged or lost in the return transit.

● If returned an item from outside the UK, please clearly mark the package 'RETURNED GOODS', to avoid any customs charges. END. is NOT responsible for any return custom charges made.

● Please make sure that the returns form is enclosed with your goods - no form may result in your return not being processed.

● Please refer to our Terms and Conditions for further information on returns.


We aim to process returns within 2 working days of receiving them. As long as the returned items meet our refund criteria, your refund will be with you 24-48 hours after your return is processed, depending on your card issuer.


We aim to process returns within 2 working days of receiving them. Once your return has been processed, and provided we have the exchange items in stock, you should receive them within 3 working days. The overall expected time for an exchange can be up to 7 days upon receipt of the item.

Shop Online / Sourcery / Personal Shopping

Founded in 2011, The Luxury Shopper prides itself on being a leading provider of personal shopping and product sourcing services. Our online marketplace serves clients in over 50 countries.

Shop Online
You’ll find a carefully curated selection of luxury products on our website from coveted brands both well established and exciting new brands. Our real time system links to our sources worldwide to provide you with live availability of items, ready to shop at a click of a button. 

Faced with those dreaded two words? Sold out! Our sourcery service is made for you. ​Our global network of incredible suppliers, trusted fashion buyers, shoppers, stylists and industry insiders gives us vip access to rare and typically sold out items. You simply tell us what you want and we source it and deliver it to you anywhere in the world.

Personal Shopping & Fashion Concierge
Whether you’re in need of a full wardrobe make-over, a simple shopping errand, or tracking down that seemingly-unattainable new season piece, no request is too large or small. 

Our services are open to all, providing a personally tailored, stress-free shopping experience. We look forward to assisting you.

WhatsApp: Click here to chat

Where is my order?

If your order has not arrived when you were expecting it then please check the following:

● Check you have received a dispatch confirmation email from us.

● Check the tracking link via your dispatch confirmation email to view the most up to date information on the whereabouts of your parcel.

● Sign in and check your account on the our website. Is your delivery address correct? Are your contact details up to date?

● Check for text messages, emails and attempted delivery cards from one of our couriers. Your parcel may be awaiting collection at a local delivery depot or you may need to re-arrange delivery.

● Check no one else residing at your address has taken receipt of your parcel.

● If you still can't locate your parcel then please contact our Customer Services team with your order number to hand. We will endeavour to find your parcel straight away.

● All of our shipments are insured to the necessary value, so should it not be found we will arrange a replacement or refund for you.


There is a problem with the order I received.

● If there is an issue with your order when you receive it please contact out Customer Service Team who as soon as possible. We will do our best to resolve this issue as quickly as we can.


How do I know if my order was successful

● We will email to confirm your order has been received, and is being processed. You will receive a further dispatch confirmation email once your order has been packed and is ready to leave our warehouse.


Yes, we use industry standard SSL encryption to protect your details. Potentially sensitive information such as your name, address and card details are encoded so they can only be read on the secure server. This information is authenticated to ensure it only gets sent to this secure server and is checked to make sure it has not been tampered with during transfer. Security checks are also made on all transactions, to ensure the authenticity of each payment.

Registered Members Gain Get A $20 Coupon

Why create an account for

Creating an account makes the shopping and checkout process easier and faster. Once you sign up, you’ll get instant access to shop .You can also reserve items in your cart for a duration of time, and you’ll be the first to know about new arrivals, special offers, and so much more!

Information We Collect

We collects customer information to enhance your shopping experience. This privacy policy is intended to assist you in understanding what information we gather about you when you visit one of our stores or our websites, how we use and share that information, and the safeguards we have in place for that information. This Privacy Statement applies to the information collected at any of our stores and our websites. References to shall refer generally to all of our websites, including mobile applications.

General Browsing Information

We gathers navigational information during each visitor's use of our website. In the process of gathering navigational information, non-personally identifiable information (i.e. domain type, browser version, service provider and IP address) may be collected. The navigational information tells about the use of our website by visitors, including the areas of our site that are most visited or the time of a last visit to a page on our site. It also tells us about the technical efficiencies of our website and services (i.e. the time it takes a visitor to connect to our website or download pages). The navigational information helps us better understand a visitor's experience at and improve upon that experience by recognizing and delivering more of the features, services and products our visitors prefer.

Personal Information

We may ask you to provide personal information when you establish or update a account, sign up for the DSW Rewards program or manage your Rewards account, create a wish list, sign up for or manage your text alerts, place an in-store order, enter a contest or sweepstakes, participate in a survey, shop online, check the status of an order or review order history, provide a review about our products, purchase and send a gift card or eGift Card, search for products on our site or provide information about your shoe preferences. Categories of information collected include name, address, email address, recipient's name and email address, DSW Rewards number (which can be associated with the personal information you provided when you signed up for our Rewards or when you update the account), order information, telephone number, credit card/debit card information, birth month and day, your review of our products, saved searches, preferred brands, messages or reminders you create.

(SSL) technology

We takes the following types of security measures: use of technologies and policies such as limited access data-centers, firewall technology, and secure socket layer certificate authentication. We designed to accept orders only from Web browsers that accept cookies and permit communication through Secure Socket Layer (SSL) technology. SSL is encryption technology that provides security while information is being transmitted over the Internet. While we implement the above security measures on this site, you should be aware that 100% security is not always possible.